FAQ
Questions.
The things people ask most, in one place.
What's in the bag
The treats.
What's in them?
One ingredient per bag. If the bag says chicken breast, it's chicken breast. No fillers, no preservatives, nothing artificial.
Where do the ingredients come from?
All of our treats are sourced from the US, with the exception of our salmon skin.
How are they made?
Each treat is sliced or rolled by hand and slowly dehydrated in small batches.
Why do the pieces look different?
They're hand-sliced, so size, shape and color can vary from bag to bag. Most pieces are roughly 1 to 3 inches across.
What are Tiny Bits?
The pieces that didn't make the regular bags: too small, too thick, too thin, oddly shaped or broken. Same single ingredient, same everything else.
What are toppers?
The smallest pieces from every batch, turned into a fine powder you sprinkle over your dog's meals. Great for picky eaters, for making an ordinary meal a little special, and for hiding pills. Every bit of a batch gets used, so nothing goes to waste.
Are they okay for dogs with sensitive stomachs?
With one ingredient, you always know exactly what your dog is eating, which makes it easier to work around sensitivities. If your dog has a specific condition, check with your vet.
At home
Feeding & storage.
How many can my dog have?
Treats are treats, not dinner. How many depends on your dog's size, activity level and overall diet.
Can puppies have them?
We recommend four months and up. For younger pups, or dogs on special diets, check with your vet.
Do they need to be refrigerated?
No. Keep the bag somewhere cool, dry and out of the sun, and reseal it after opening.
How long do they last?
About 12 months, stored properly. There are no preservatives, so keep the bag sealed and reach in with dry hands. Moisture is the one thing that'll ruin them.
Getting them to you
Orders & shipping.
Where do you ship?
All 50 states.
Can I return an order?
Since it's food, we can't accept returns. If something's wrong with your order, write in and we'll make it right.
For shops
Wholesale.
Do you sell wholesale?
Yes. We love seeing our treats in specialty shops, provision shops, gourmet grocers, curated markets and other independent shops. If that sounds like your shop, tell us about it through the contact page.